Services Overview

At BlueFactor, the goal is to get & keep every aspect of your organization’s technology running smoothly. We offer a comprehensive list of services which is carried out in a timely manner by highly qualified consultants with proven expertise, appropriate certifications & exceptional customer service skills.
Using a logical, time tested (5) Step Process we can quickly identify & address your company’s unique needs:

Step 1 | CONSULTATION
A dedicated representative is assigned to your organization & meets with key members of your staff to assess & outline your company’s current & upcoming technological needs.

Step 2 | PLANNING & PRICING
Objectives are set, timelines are established, expenses are evaluated & a contract for service (in which pricing, inclusions & exclusions clearly outlined) is drafted & agreed upon.

Step 3 | IMPLEMENTATION
The BlueFactor team works on- & off-site to ensure that the goals & guidelines set during “Planning & Pricing” are carried out within specified timeframes, on budget & to your satisfaction.

Step 4 | ON-SITE TRAINING
Any upgrade that leaves you scratching your head is useless. BlueFactor issues user training to ensure that your employees can use new programs effectively with little or no additional assistance.

Step 5 | ONGOING SUPPORT
BlueFactor provides you with ongoing technical support & maintains open lines of communication. We will also identify potentials for process improvement which may save you valuable resources.

Services include but are not limited to the following:

Server Installation and Support Website Design and Hosting
Software Development Service Network Design, Security, and Managed Services
Data Backup and Recovery Anit-virus and Internet Security Solutions
Technology Consulting Online Backup Service
E-Mail and IM Archiving Business Continuity
Mobile Device Support Storage Solutions

TOP VENDOR42Floors