Bluefactor

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  • Data Recovery and

    Cloud Backup Plan

    Highly customizable and cost-effective backup services that backup not only your desktop or server but your Office365, Gmail and more.

  • Managed IT Support

    Our Remote Monitoring and Management (RMM) is a category of services, designed to monitor and manage IT infrastructure from laptops, servers, network availability and more.

  • Cybersecurity Services

    Enterprise class security without breaking the bank, securing your business in the office and the cloud.

  • Onsite Support

    BlueFactor provides IT and Consulting for Small Businesses.

We Can Help You Achieve IT Goals

Improve IT Productivity

Create Resilient Protection

Achieve All Your IT Goals

Application Modernization

Manage Your IT Needs

We can help you succeed.

Our goal is to keep every aspect of our customer’s organization technology running smoothly.

We offer a comprehensive list of computer services and advanced cybersecurity threat prevention to business continuity and managed services.  All services provide are carried out in a timely manner by highly qualified consultants with proven expertise, appropriate certifications & exceptional customer service skills.

 

Telecom

 

Energy

 

Pharma

 

Petroleum

 

Banking

 

Utilities

Our Focus Is Your Business and Technology

We’re big enough to handle complex requests & small enough to care about your success. We take pride in our ability to quickly deliver the highest level of customer service & technical expertise possible while providing a wide range of computer support services to businesses across broad industry lines.

BlueFactor is a technology service provider and solutions specialist for businesses of all kinds. Our focus is on your business and technology. We take pride in our ability to quickly deliver the highest level of customer service & technical expertise possible.

IT Support in Connecticut Servicing Businesses

Our Process To Identify Your Company Unique Technology needs

1. CONSULTATION

A dedicated representative is assigned to your organization & meets with key members of your staff to assess & outline your company is current & upcoming technological needs.

2. PLANNING & PRICING

Objectives are set, timelines are established, expenses are evaluated & a contract for service (in which pricing, inclusions & exclusions clearly outlined) is drafted & agreed upon.

3. IMPLEMENTATION

The BlueFactor team works on- & off-site to ensure that the goals & guidelines set during are Planning & Pricing are carried out within specified timeframes, on budget & to your satisfaction.

4. ON-SITE TRAINING

Any upgrade that leaves you scratching your head is useless. BlueFactor issues user training to ensure that your employees can use new programs effectively with little or no additional assistance.

5. ONGOING SUPPORT

BlueFactor provides you with ongoing technical support & maintains open lines of communication. We will also identify potentials for process improvement which may save you valuable resources