Using a logical, time tested (5) Step Process we can quickly identify & address your company is unique needs:
Step 1 | CONSULTATION
A dedicated representative is assigned to your organization & meets with key members of your staff to assess & outline your company is current & upcoming technological needs.
Step 2 | PLANNING & PRICING
Objectives are set, timelines are established, expenses are evaluated & a contract for service (in which pricing, inclusions & exclusions clearly outlined) is drafted & agreed upon.
Step 3 | IMPLEMENTATION
The BlueFactor team works on- & off-site to ensure that the goals & guidelines set during are Planning & Pricing are carried out within specified timeframes, on budget & to your satisfaction.
Step 4 | ON-SITE TRAINING
Any upgrade that leaves you scratching your head is useless. BlueFactor issues user training to ensure that your employees can use new programs effectively with little or no additional assistance.
Step 5 | ONGOING SUPPORT
BlueFactor provides you with ongoing technical support & maintains open lines of communication. We will also identify potentials for process improvement which may save you valuable resources